How to Offer Veeam Backup as a Service with Automated Billing

Veeam is one of the most trusted backup and disaster recovery platforms in the world. Data centers, MSPs, and cloud providers widely use Veeam to protect virtual machines, workloads, and critical business data.

However, when providers want to offer Veeam as a service to customers, a major challenge appears:

How do you automate billing, subscriptions, and customer access for Veeam backups?

Veeam excels at data protection—but it does not provide native tools for customer billing, invoicing, or self-service. This is where an external cloud commerce platform becomes essential.

Why Billing Is a Challenge with Veeam

Veeam is designed primarily as a backup and recovery engine, not a commercial service platform. Out of the box, it does not handle:

  • Customer-level billing

  • Subscription management

  • Usage-based pricing

  • Invoicing or payments

  • Customer self-service portals

As a result, many providers rely on manual processes or spreadsheets to bill customers for backup services—an approach that does not scale.

Common Veeam Backup Billing Models

Before automating, providers typically choose one or more pricing models.

1. Fixed Monthly Pricing

Customers are charged a flat monthly fee per:

  • VM

  • Server

  • Backup job

✔ Simple
❌ Does not scale well with usage

2. Usage-Based Billing

Customers are billed based on:

  • Number of protected workloads

  • Storage consumed

  • Retention period

  • Backup frequency

This is the most common reason providers search for Veeam billing automation.

3. Tiered Backup Plans

Providers offer predefined plans such as:

  • Bronze / Silver / Gold

  • Different retention, RPO, and storage limits

This model works well when combined with automated subscriptions.

How Providers Offer Veeam Backup as a Service Today

Option 1: Manual Billing

Backup usage is tracked in Veeam, and invoices are created manually.

❌ Time-consuming
❌ Error-prone
❌ Not scalable

Option 2: Generic Billing Tools

Traditional billing tools were not built for backup services.

❌ No Veeam awareness
❌ No automation
❌ Poor customer experience

Option 3: Cloud Platforms with Billing Automation

Modern providers use a cloud management and billing platform to sit on top of Veeam.

This is where Stack Console fits naturally.

How Stack Console Enables Veeam Backup as a Service

Stack Console acts as a billing, subscription, and customer management layer for Veeam-powered backup services.

With Stack Console, providers can:

  • Offer Veeam Backup as a Service through a white-label portal

  • Define backup plans and pricing

  • Automate subscriptions and renewals

  • Bill customers monthly or based on usage

  • Generate invoices and manage payments

  • Control access per customer

This allows providers to productize Veeam instead of managing it as a backend-only tool.

Automating Backup Provisioning and Billing

When Veeam is integrated with Stack Console:

  • Backup services can be mapped to plans or subscriptions

  • Customer onboarding becomes faster

  • Billing starts automatically when services are activated

  • Changes in plans or usage are reflected in invoices

This reduces manual effort and ensures revenue accuracy.

Why a Self-Service Portal Matters for Backup Services

Customers increasingly expect visibility and control.

With Stack Console, providers can offer a self-service portal where customers can:

  • View active backup subscriptions

  • Track invoices and payments

  • Upgrade or downgrade backup plans

  • Raise support requests

This improves customer satisfaction while lowering support overhead.

What to Look for in Veeam Billing Automation

If you’re planning to offer Veeam as a service, your billing platform should support:

  • Subscription-based billing

  • Usage-based billing (optional)

  • White-label customer portals

  • Multi-tenant isolation

  • Integration with existing infrastructure

Stack Console is designed to meet these requirements for MSPs, data centers, and cloud providers.

Final Thoughts

Veeam remains a best-in-class backup solution—but billing and automation determine profitability when offering it as a managed service.

By using Stack Console alongside Veeam, providers can transform backup infrastructure into a scalable, revenue-generating Backup-as-a-Service offering with automated billing, subscriptions, and customer management.

Offering Veeam backups to customers?
See how Stack Console helps you automate Veeam subscriptions, billing, and customer access.

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Sachin Kulkarni

Sachin Kulkarni

About Author

Cloud consultant specializing in cloud orchestration, automation, and modern infrastructure. Writes about real-world cloud challenges, solutions, and best practices for providers.